Duckie

duckie.ai/

Duckie lets support teams build AI agents for ticket resolution by describing workflows in plain English, connecting via MCP and native integrations to tools like Zendesk, Stripe, and Intercom. Its headline is "The agentic platform for support teams." What stands out is how the site proves reliability rather than just claiming it: it describes testing agents by replaying 2,190 real past tickets and reports a 96% match rate before deployment, and displays a live count of "42 agents · one control plane." A named case study states one customer reduced its support headcount from three people to one while handling 30% more tickets year over year, and a named customer quote credits the product for generating runbooks and guardrails.

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Sales & Support

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Meta title

Duckie - AI Support Agents

Sections

6

Updated

Sep 22, 2026